General Discovery / Strategy Call Intake

Last Updated: October 24, 2025
1. ACCEPTANCE OF TERMS
By accessing or using Tapadik’s services (“Services”), you (“Client,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services.
Tapadik (“Tapadik,” “we,” “us,” or “our”) reserves the right to modify these Terms at any time. Continued use of our Services after changes constitutes acceptance of the modified Terms.
2. SERVICES PROVIDED
Tapadik provides digital empowerment services including but not limited to:
Website design and development
Digital strategy consulting
Content creation and management
Branding and identity services
SEO and digital marketing
AI solution
Business Strategy
Custom digital solutions
Specific services, deliverables, timelines, and pricing will be outlined in individual Service Agreements or Proposals.
3. CLIENT RESPONSIBILITIES
3.1 Information & Materials
You agree to:
Provide accurate, complete, and timely information necessary for project completion
Supply all required content, assets, and materials in agreed-upon formats
Respond to requests for feedback within reasonable timeframes
Ensure you have legal rights to all materials provided to Tapadik
3.2 Cooperation
You agree to cooperate with Tapadik throughout the engagement, including:
Attending scheduled meetings and calls
Providing timely approvals and feedback
Designating an authorized representative for decision-making
3.3 Third-Party Services
You are responsible for:
Obtaining and maintaining necessary third-party accounts (hosting, domains, platforms)
Paying third-party fees directly to vendors
Providing Tapadik with necessary access credentials when required
4. PAYMENT TERMS
4.1 Fees & Invoicing
All fees are specified in the Service Agreement or Proposal
Invoices are due within the payment terms specified (typically net 15-30 days)
Late payments may incur a fee of 1.5% per month or the maximum allowed by law
We accept payment via bank transfer, credit card, or other agreed-upon methods
4.2 Project-Based Work
Initial deposit (typically 30-50%) is required before work begins
Progress payments are due at specified milestones
Final payment is due before project delivery and launch
4.3 Retainer & Subscription Services
Monthly retainers are billed in advance
Subscription services auto-renew unless cancelled with proper notice
Unused hours/services typically do not roll over unless specified
4.4 Expenses & Additional Costs
Reasonable expenses will be billed with prior approval
Rush fees may apply for expedited work
Scope changes may result in additional charges
5. INTELLECTUAL PROPERTY
5.1 Client Materials
You retain ownership of all materials provided to Tapadik. By providing materials, you grant Tapadik a non-exclusive license to use them solely for delivering Services.
5.2 Tapadik Tools & Methods
Tapadik retains ownership of all proprietary tools, methodologies, templates, and processes used in delivering Services.
5.3 Deliverables
Upon full payment:
You receive ownership of final custom deliverables created specifically for you
Stock images, fonts, or third-party elements remain subject to their original licenses
Tapadik retains the right to use project elements in portfolios and marketing
5.4 Pre-Existing Materials
Any pre-existing intellectual property remains the property of its respective owner.
6. CONFIDENTIALITY
Both parties agree to:
Keep confidential information private and secure
Use confidential information only for the purposes of this engagement
Not disclose confidential information without prior written consent
Confidential information does not include information that is:
Publicly available through no fault of the receiving party
Already known to the receiving party
Independently developed
Required to be disclosed by law
7. WARRANTIES & DISCLAIMERS
7.1 Our Warranties
Tapadik warrants that:
Services will be performed with reasonable care and skill
We have the right to provide the Services
Deliverables will substantially conform to specifications in the Service Agreement
7.2 Disclaimers
EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Merchantability or fitness for a particular purpose
Specific results or outcomes (e.g., traffic, rankings, conversions)
Uninterrupted or error-free service
Third-party platform performance or availability
8. LIMITATION OF LIABILITY
8.1 Limitation Amount
To the maximum extent permitted by law, Tapadik’s total liability for any claims arising from Services shall not exceed the total fees paid by Client in the 12 months preceding the claim.
8.2 Excluded Damages
Tapadik shall not be liable for:
Indirect, incidental, consequential, or punitive damages
Lost profits, revenue, data, or business opportunities
Third-party claims
Force majeure events beyond our reasonable control
8.3 Essential Purpose
These limitations apply even if remedies fail their essential purpose.
9. INDEMNIFICATION
You agree to indemnify and hold harmless Tapadik from any claims, damages, or expenses (including legal fees) arising from:
Your breach of these Terms
Materials or information you provide
Your use of deliverables or Services
Violation of third-party rights
Your violation of applicable laws
10. TERM & TERMINATION
10.1 Term
These Terms remain in effect for the duration of our engagement and as necessary to enforce obligations.
10.2 Termination for Convenience
Either party may terminate with written notice:
Project-based work: 14 days’ notice (Client pays for work completed plus 50% of remaining balance)
Ongoing services: 30 days’ notice (prorated refunds may apply)
10.3 Termination for Cause
Either party may terminate immediately if the other party:
Materially breaches these Terms and fails to cure within 10 days
Becomes insolvent or enters bankruptcy
Engages in illegal or unethical conduct
10.4 Effect of Termination
Upon termination:
Client pays all outstanding invoices
Tapadik provides deliverables for paid work
Confidentiality obligations survive
Licenses granted terminate except for fully paid deliverables
11. REVISIONS & CHANGE REQUESTS
11.1 Included Revisions
Each project includes a specified number of revision rounds as outlined in the Service Agreement.
11.2 Additional Revisions
Revisions beyond the agreed scope will be billed at our hourly rate or as a change order.
11.3 Scope Changes
Significant changes to project scope require a written change order with adjusted timeline and fees.
12. HOSTING, MAINTENANCE & SUPPORT
12.1 Hosting
Unless otherwise agreed, Client is responsible for securing and paying for web hosting services.
12.2 Maintenance
Ongoing maintenance requires a separate agreement. Without maintenance coverage:
We provide limited post-launch support (typically 30 days)
Updates and fixes after this period are billed separately
12.3 Third-Party Updates
We are not responsible for issues caused by third-party platform updates, hosting changes, or plugin conflicts unless covered by a maintenance agreement.
13. DISPUTES & GOVERNING LAW
13.1 Governing Law
These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.
13.2 Dispute Resolution
Before legal action, parties agree to:
Attempt good-faith negotiation
Consider mediation
Arbitration (if agreed upon)
13.3 Venue
Any legal action shall be brought in the courts of [Your Jurisdiction].
14. GENERAL PROVISIONS
14.1 Entire Agreement
These Terms, together with any Service Agreement or Proposal, constitute the entire agreement between parties.
14.2 Amendments
Modifications must be in writing and signed by both parties, except for updates to these general Terms which may be posted online.
14.3 Severability
If any provision is found invalid, the remaining provisions continue in effect.
14.4 Waiver
Failure to enforce any right does not waive that right.
14.5 Assignment
You may not assign these Terms without our written consent. Tapadik may assign to affiliates or in connection with a merger or sale.
14.6 Independent Contractors
Parties are independent contractors. Nothing creates a partnership, joint venture, or employment relationship.
14.7 Force Majeure
Neither party is liable for delays due to circumstances beyond reasonable control.
14.8 Notices
Notices must be in writing and sent to the addresses specified in the Service Agreement.
15. CONTACT INFORMATION
For questions about these Terms:
Tapadik 
Email: karibu@tapadik.com 
Website: www.tapadik-digitech.com

By using Tapadik’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.